Refund Policy & 7-Day Guarantee

At IPTV LevelUp, we are deeply confident in the speed, uptime, and stability of our cloud streaming network. To ensure complete peace of mind for every new customer, all subscription plans are backed by our transparent 7-Day Money-Back Guarantee.

1. 7-Day Money-Back Guarantee Eligibility

If you purchase any 1-month, 3-month, 6-month, 12-month, or 24-month subscription from https://iptvlevel-up.store and experience persistent technical difficulties or incompatibility with your device, you are entitled to request a 100% full refund within 7 calendar days from the exact moment your credentials were dispatched.

2. Qualifying Circumstances

Refunds are gladly granted under the following circumstances:

• Persistent stream failure or inability of our technical team to establish a working connection on your supported hardware.
• Severe channel buffering that cannot be resolved through recommended player buffer settings or server port switching.
• Accidental duplicate purchases or incorrect device tier selection.

3. How to Request Your Refund

To request a refund, simply reach out to our customer care team:

1. Send a message via our official WhatsApp support button or contact email.
2. Provide your registered email address and username.
3. Briefly describe the technical issue encountered so our engineers can document the glitch.

4. Processing Timelines

Once approved, refunds are processed within 24 to 48 business hours. Depending on your financial institution or card issuer, the refunded funds will appear back on your original payment method in 3 to 5 business days.