Privacy Policy

At IPTV LevelUp (accessible from https://iptvlevel-up.store), the privacy of our visitors and subscribers is of paramount importance. This Privacy Policy document details the types of information collected, how it is safeguarded, and how we protect your digital rights in compliance with global standards including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Corporate Information & Data Controller

The data controller responsible for the processing of your personal information is:

2. Strict Zero Viewing-Activity Logging

We respect your media privacy. We maintain a strict Zero Activity Logging Policy. IPTV LevelUp does NOT track, store, inspect, or log:

• The specific channels, programs, or VOD titles you watch
• Your viewing durations or media browsing timestamps
• DNS queries executed through our streaming clusters

3. Information We Collect

We only collect the minimal technical information necessary to generate your subscription credentials and deliver support:

• Contact Information: Your email address and phone number (if contacting via WhatsApp) to send your server credentials and configuration instructions.
• Billing Details: Payments are processed via encrypted third-party payment gateways (credit card, PayPal, crypto). IPTV LevelUp never sees or stores your full credit card number.
• Connection Diagnostics: Ephemeral server connection metrics (such as active simultaneous stream counts) solely to enforce plan limits and prevent account sharing abuse.

4. Cookies & Tracking

Our website utilizes essential session cookies solely to preserve device tab selections and remember your currency preferences. We do not sell tracking profiles to data brokers.

5. Your Privacy Rights (GDPR & CCPA)

Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request rectification of any inaccurate information, or request the permanent deletion of your customer profile. To exercise any of these rights, simply reach out to our support team.